How To Fix GW247 - Local gateway not running

SAP Error Message - Details

• Message type: E = Error

• Message class: GW - Message Texts for Gateway

• Message number: 247

• Message text: Local gateway not running

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GW247 - Local gateway not running ?

  The SAP error message GW247: Local gateway not running typically indicates that the SAP Gateway service is not active or has encountered an issue. The SAP Gateway is essential for enabling communication between SAP systems and external applications or services.
  Causes:
  
  Gateway Service Not Started: The SAP Gateway service may not be running on the application server.
  Network Issues: There may be network connectivity problems preventing the gateway from functioning properly.
  Configuration Issues: Incorrect configuration settings in the SAP system or the gateway itself can lead to this error.
  Resource Limitations: Insufficient system resources (CPU, memory) can cause the gateway to fail.
  System Errors: Other underlying system errors or crashes may affect the gateway's operation.
  
  Solutions:
  
  
  Start the Gateway Service:
  
  Check if the gateway service is running. You can do this by using transaction code SMGW in the SAP GUI.
  If it is not running, you can start it from the same transaction or by using the command line on the server.
  
  
  
  Check Gateway Logs:
  
  Review the gateway logs for any error messages that might provide more context about why the gateway is not running. You can find logs in transaction SMGW under the "Log" menu.
  
  
  
  Check Configuration:
  
  Ensure that the gateway is correctly configured in the SAP system. This includes checking the instance profile and ensuring that the parameters related to the gateway are set correctly.
  
  
  
  Network Configuration:
  
  Verify that there are no network issues preventing communication. Check firewall settings, network routes, and ensure that the necessary ports are open.
  
  
  
  Restart the SAP System:
  
  If the above steps do not resolve the issue, consider restarting the entire SAP system, as this can sometimes clear up transient issues.
  
  
  
  Check System Resources:
  
  Monitor system resources to ensure that the server has enough CPU and memory available. If resources are low, consider optimizing or upgrading the server.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SMGW: Gateway Monitor
  SM21: System Log
  SM50: Process Overview
  SM66: Global Work Process Overview
  
  
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on configuring and troubleshooting the SAP Gateway.
  
  
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  
  If the problem persists after trying these solutions, it may be necessary to involve your SAP Basis team or consult SAP support for further assistance.