How To Fix GTR_GENERAL012 - Business Partner could not be determined due to multiple partner function

GTR_GENERAL012 - Overview

• Message type: E = Error

• Message class: GTR_GENERAL - General Messages Grantor Management

• Message number: 012

• Message text: Business Partner could not be determined due to multiple partner function

What causes this issue?

Business Partner could not be determined in ERP. More than one Business
Partner exists for the ERP-relevant CRM Business Partner function
(Program Profile &V2&; partner function determined by ERP customizing
&V1&)

System Response

The system cannot create the billing document.

How to fix this error?

Change the definition within the agreement/claim so that each CRM
Business Partner function is used only once per header/item.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GTR_GENERAL012 - Business Partner could not be determined due to multiple partner function ?

  The SAP error message GTR_GENERAL012 indicates that the system is unable to determine a business partner because there are multiple partner functions associated with the business partner in question. This typically occurs in scenarios where the system expects a single business partner but finds multiple entries that could fulfill the requirement.
  
  Cause:
  
  Multiple Partner Functions: The business partner in question has multiple roles or functions assigned (e.g., sold-to party, ship-to party, payer, etc.), and the system cannot determine which one to use for the transaction.
  
  Configuration Issues: There may be issues in the configuration of partner determination procedures, leading to ambiguity in selecting the correct business partner.
  Data Inconsistency: There might be inconsistencies or duplicates in the business partner master data that cause the system to be unable to resolve to a single partner.
  
  
  Solution:
  
  Review Partner Functions: Check the business partner master data to see which partner functions are assigned. Ensure that the correct partner