How To Fix GTR_GENERAL011 - Business Partner could not be determined in ERP for program profile &

SAP Error Message - Details

• Message type: E = Error

• Message class: GTR_GENERAL - General Messages Grantor Management

• Message number: 011

• Message text: Business Partner could not be determined in ERP for program profile &

What causes this issue?

Business Partner could not be determined in ERP for program profile &V1&

System Response

Due to the missing Business Partner, the system cannot create a
corresponding billing document.

How to fix this error?

Define the correct CRM Business Partner function in the program profile
customizing in ERP.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GTR_GENERAL011 - Business Partner could not be determined in ERP for program profile & ?

  The SAP error message GTR_GENERAL011 indicates that the system could not determine a Business Partner (BP) in the ERP system for a specific program profile. This error typically arises in scenarios involving the integration of SAP systems, particularly when dealing with business partner data in the context of Global Trade Services (GTS) or similar modules.
  Causes:
  
  Missing Business Partner Data: The Business Partner may not be created or may not exist in the ERP system.
  Incorrect Program Profile: The program profile specified may not be correctly configured or may not correspond to any existing Business Partner.
  Data Synchronization Issues: There may be issues with data synchronization between the GTS and ERP systems, leading to discrepancies in Business Partner information.
  Authorization Issues: The user may not have the necessary authorizations to access the Business Partner data.
  Configuration Errors: There may be configuration errors in the GTS or ERP settings that prevent the system from correctly identifying the Business Partner.
  
  Solutions:
  
  Check Business Partner Existence: Verify that the Business Partner exists in the ERP system. You can do this by using transaction code BP to search for the Business Partner.
  Review Program Profile Configuration: Ensure that the program profile being used is correctly set up and linked to the appropriate Business Partner.
  Data Synchronization: If you are using GTS, check the synchronization settings between GTS and ERP. Ensure that the data is being transferred correctly and that there are no errors in the data transfer process.
  Authorization Check: Ensure that the user has the necessary authorizations to access the Business Partner data. You may need to consult with your SAP security team to verify this.
  Configuration Review: Review the configuration settings in both GTS and ERP to ensure that they are set up correctly to handle Business Partner data.
  Error Logs: Check the error logs in both GTS and ERP for any additional error messages that may provide more context on the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to Business Partner management and integration with GTS for best practices and configuration guidelines.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.