How To Fix GTR_GENERAL007 - Billing Wrapper: Inconsistent data when reading document header data


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GTR_GENERAL - General Messages Grantor Management

  • Message number: 007

  • Message text: Billing Wrapper: Inconsistent data when reading document header data

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Smart SAP Assistant

  • What is the cause and solution for SAP error message GTR_GENERAL007 - Billing Wrapper: Inconsistent data when reading document header data ?

    The SAP error message GTR_GENERAL007 ("Billing Wrapper: Inconsistent data when reading document header data") typically indicates that there is an inconsistency in the data related to billing documents in the SAP system. This error can occur in various scenarios, particularly when dealing with billing documents, invoices, or related financial transactions.

    Causes:

    1. Data Inconsistency: The most common cause is that the data in the billing document header does not match the expected format or values. This could be due to manual data entry errors, incomplete data, or corruption in the database.
    2. Missing or Incorrect Configuration: If the configuration settings for billing documents are not set up correctly, it can lead to inconsistencies.
    3. Custom Code Issues: If there are custom enhancements or modifications in the billing process, they might not be handling data correctly, leading to inconsistencies.
    4. Database Issues: Problems with the database, such as locks or corruption, can also lead to this error.

    Solutions:

    1. Check Data Consistency: Use transaction codes like SE16 or SE11 to check the relevant database tables for inconsistencies. Look for missing or incorrect entries in the billing document header tables (e.g., VBRK for billing document header).
    2. Review Configuration: Ensure that the configuration settings for billing documents are correct. This includes checking the billing types, pricing procedures, and any related settings in the SAP Customizing Implementation Guide (SPRO).
    3. Debugging: If you have access to the development environment, you can debug the process to identify where the inconsistency is occurring. This may involve checking the function modules or methods that handle billing document creation and processing.
    4. Check for Custom Code: If there are any custom developments related to billing, review the code to ensure it is functioning as expected and not causing data inconsistencies.
    5. Database Integrity Check: Perform a database integrity check to ensure there are no underlying issues with the database that could be causing the error.
    6. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VF01 (Create Billing Document), VF02 (Change Billing Document), and VF03 (Display Billing Document) to help in troubleshooting.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
    • Documentation: Review SAP documentation related to billing processes and error handling for additional insights.

    If the issue persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical team for further investigation and resolution.

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