How To Fix GTR_GENERAL030 - Payment type &1 unknown


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GTR_GENERAL - General Messages Grantor Management

  • Message number: 030

  • Message text: Payment type &1 unknown

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message GTR_GENERAL030 - Payment type &1 unknown ?

    The SAP error message GTR_GENERAL030 with the description "Payment type &1 unknown" typically occurs in the context of SAP's Global Trade Services (GTS) module. This error indicates that the system does not recognize the specified payment type, which can lead to issues in processing transactions related to trade compliance, customs, or other financial operations.

    Cause:

    1. Incorrect Payment Type: The payment type specified in the transaction does not exist in the system or is incorrectly entered.
    2. Configuration Issues: The payment type may not be configured properly in the GTS settings or may not be linked to the relevant transaction types.
    3. Missing Master Data: The necessary master data for the payment type may not be set up in the system.
    4. Version Mismatch: There may be a mismatch between the GTS version and the SAP ERP version, leading to discrepancies in recognized payment types.

    Solution:

    1. Check Payment Type: Verify that the payment type specified in the transaction is correct. Ensure that it matches the expected format and values.
    2. Configuration Review:
      • Go to the GTS configuration settings and check if the payment type is defined correctly.
      • Ensure that the payment type is linked to the appropriate transaction types and is active.
    3. Master Data Setup:
      • Ensure that all necessary master data related to the payment type is correctly set up in the system.
      • If the payment type is new, it may need to be created in the system.
    4. Consult Documentation: Review SAP documentation or notes related to GTS and payment types for any specific requirements or updates.
    5. System Update: If there is a version mismatch, consider updating the GTS or ERP system to ensure compatibility.
    6. Contact Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and context.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like SPRO for configuration or GTS related transactions to check settings.
    • SAP Notes: Look for relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
    • User Documentation: Refer to user manuals or guides for GTS to understand how payment types are managed and configured.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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