How To Fix GTR_GENERAL031 -

SAP Error Message - Details

• Message type: E = Error

• Message class: GTR_GENERAL - General Messages Grantor Management

• Message number: 031

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GTR_GENERAL031 - ?

  The SAP error message GTR_GENERAL031 typically relates to issues in the Global Trade Services (GTS) module, particularly concerning the processing of trade compliance checks or related activities. The error message often indicates that there is a problem with the data being processed, such as missing or incorrect information.
  Cause:
  
  Missing Data: Required fields or data elements may be missing in the document or transaction being processed.
  Incorrect Configuration: The configuration settings in GTS may not be set up correctly, leading to issues in processing.
  Data Inconsistencies: There may be inconsistencies in the master data or transactional data that are causing the error.
  Authorization Issues: The user may not have the necessary authorizations to perform the action that triggered the error.
  
  Solution:
  
  Check Required Fields: Review the document or transaction for any missing required fields. Ensure that all necessary data is filled out correctly.
  Review Configuration: Check the GTS configuration settings to ensure they are set up correctly for the specific processes you are trying to execute.
  Data Validation: Validate the master data and transactional data for inconsistencies. Correct any discrepancies found.
  User Authorizations: Ensure that the user has the appropriate authorizations to perform the action. If not, work with your SAP security team to grant the necessary permissions.
  Consult Documentation: Refer to SAP documentation or notes related to GTR_GENERAL031 for specific guidance on the error and potential fixes.
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure and gather more detailed information about the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to GTR_GENERAL031.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  Transaction Codes: Familiarize yourself with relevant transaction codes in GTS that may help in troubleshooting, such as /GTS/ transaction codes for compliance checks.
  
  If the error persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.