How To Fix GTCN_MESSAGE162 - Fail to determine company code by plant and shipping point

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 162

• Message text: Fail to determine company code by plant and shipping point

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE162 - Fail to determine company code by plant and shipping point ?

  The SAP error message GTCN_MESSAGE162, which states "Fail to determine company code by plant and shipping point," typically occurs in the context of logistics and supply chain processes, particularly when dealing with the configuration of plants and shipping points in the system. This error indicates that the system is unable to find a valid company code associated with the specified plant and shipping point.
  Causes:
  
  Missing Configuration: The plant or shipping point may not be properly configured in the system. Specifically, the relationship between the plant, shipping point, and company code may not be established.
  Incorrect Data Entry: There may be incorrect or incomplete data entered for the plant or shipping point in the relevant master data records.
  Transport Issues: If the configuration was recently transported from a development environment to production, there may have been issues during the transport process.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the relevant configuration data.
  
  Solutions:
  
  
  Check Plant and Shipping Point Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration settings for plants and shipping points.
  Ensure that the plant is assigned to the correct company code and that the shipping point is linked to the appropriate plant.
  
  
  
  Verify Master Data:
  
  Check the master data for the plant and shipping point using transaction codes like OX10 (for plants) and OVL2 (for shipping points).
  Ensure that all necessary fields are filled out correctly and that the relationships are properly defined.
  
  
  
  Review Transport Logs:
  
  If the issue arose after a transport, check the transport logs for any errors or warnings that may indicate problems with the configuration.
  
  
  
  User Authorizations:
  
  Ensure that the user encountering the error has the necessary authorizations to access the relevant data. This can be checked with the help of a security administrator.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPRO: Customizing Implementation Guide
  OX10: Define, copy, delete, check plant
  OVL2: Define shipping points
  
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
  Support: If the issue persists after checking the above, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the GTCN_MESSAGE162 error in your SAP system.