How To Fix GTCN_MESSAGE128 - Release request not possible; document list is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 128

• Message text: Release request not possible; document list is missing

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE128 - Release request not possible; document list is missing ?

  The SAP error message GTCN_MESSAGE128 with the description "Release request not possible; document list is missing" typically occurs in the context of the SAP system when trying to release a request or task, but the necessary document list is not available or has not been generated.
  Cause:
  
  Missing Document List: The primary cause of this error is that the document list required for the release request is either not generated or not available in the system.
  Incorrect Configuration: There may be configuration issues in the system that prevent the document list from being created or linked to the release request.
  Authorization Issues: The user may not have the necessary authorizations to view or access the document list.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or system errors, that prevent the document list from being retrieved.
  
  Solution:
  
  
  Check Document List Generation:
  
  Ensure that the document list has been generated for the release request. You may need to run the relevant transaction or program to generate the document list.
  
  
  
  Verify Configuration:
  
  Review the configuration settings related to the document management and release processes in your SAP system. Ensure that all necessary settings are correctly configured.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user attempting to release the request has the necessary permissions to access the document list.
  
  
  
  System Logs and Traces:
  
  Review system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  Use transaction ST22 to check for any dumps that might indicate a deeper issue.
  
  
  
  Recreate the Release Request:
  
  If the issue persists, consider recreating the release request to see if that resolves the problem.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide patches or updates.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP Support for further assistance, providing them with detailed information about the error and the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE09 (Transport Organizer), SE10 (Transport Organizer for Workbench Requests), and others that may be involved in the transport and release process.
  Documentation: Review SAP documentation related to transport management and document management for best practices and troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.