How To Fix GTCN_MESSAGE117 - Update not possible; UUID of the request cannot be changed

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 117

• Message text: Update not possible; UUID of the request cannot be changed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE117 - Update not possible; UUID of the request cannot be changed ?

  The SAP error message GTCN_MESSAGE117 indicates that an update operation cannot be performed because the UUID (Universally Unique Identifier) of the request is being altered. This error typically arises in the context of SAP's Global Trade Services (GTS) or similar modules where unique identifiers are crucial for tracking and processing requests.
  Cause:
  
  UUID Integrity: The UUID is a unique identifier for a specific request or transaction. If there is an attempt to change this identifier during an update, the system will reject the operation to maintain data integrity.
  Incorrect Configuration: There may be a misconfiguration in the system that leads to attempts to modify the UUID.
  Data Consistency Issues: The system may be trying to update a record that has already been processed or is in a state that does not allow changes.
  
  Solution:
  
  Check the Request: Ensure that you are not inadvertently trying to change the UUID of an existing request. Review the logic in your code or configuration that handles UUIDs.
  Review Configuration: Check the configuration settings in SAP GTS or the relevant module to ensure that UUIDs are being handled correctly.
  Data Integrity: Ensure that the data you are trying to update is in a valid state and has not been altered by another process or user.
  Consult Documentation: Refer to SAP documentation or notes related to GTCN_MESSAGE117 for any specific guidelines or updates that may address this issue.
  Error Handling: Implement error handling in your application to catch this error and provide a meaningful message to the user, guiding them on how to proceed.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes that might address this specific error or provide patches or updates.
  Transaction Logs: Review transaction logs to understand the sequence of events leading to the error.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the GTCN_MESSAGE117 error in SAP.