How To Fix GTCN_MESSAGE090 - The request is rejected

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 090

• Message text: The request is rejected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE090 - The request is rejected ?

  The SAP error message GTCN_MESSAGE090, which states "The request is rejected," typically occurs in the context of SAP Global Trade Services (GTS) when a request for a specific action (such as a customs declaration, license application, or similar) is not processed successfully. This rejection can be due to various reasons, and understanding the cause is essential for resolving the issue.
  Possible Causes:
  
  Missing or Incorrect Data: The request may lack required information or contain incorrect data that does not meet the validation criteria.
  Authorization Issues: The user may not have the necessary permissions to perform the requested action.
  Configuration Issues: There may be configuration settings in GTS that are not aligned with the request being made.
  Compliance Checks: The request may have failed compliance checks, such as those related to trade regulations or restrictions.
  System Errors: There could be temporary system issues or bugs affecting the processing of requests.
  
  Solutions:
  
  Check Data Completeness: Review the request to ensure all required fields are filled out correctly and that the data is accurate.
  Review Authorizations: Verify that the user has the necessary authorizations to perform the action. This may involve checking roles and permissions in the SAP system.
  Consult Configuration Settings: If applicable, check the configuration settings in GTS to ensure they are set up correctly for the type of request being made.
  Compliance Review: Investigate any compliance-related issues that may have caused the rejection. This may involve checking trade regulations or restrictions that apply to the transaction.
  Error Logs: Check the application logs or error logs in SAP GTS for more detailed information about why the request was rejected. This can provide insights into specific issues that need to be addressed.
  Contact Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  SAP GTS Documentation: Refer to the official SAP GTS documentation for detailed information on error messages and troubleshooting steps.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP GTS that can help in monitoring and managing requests.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the GTCN_MESSAGE090 error effectively.