How To Fix GTCN_MESSAGE082 - Void is not allowed for the verification document

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 082

• Message text: Void is not allowed for the verification document

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE082 - Void is not allowed for the verification document ?

  The SAP error message GTCN_MESSAGE082 ("Void is not allowed for the verification document") typically occurs in the context of the SAP Global Trade Services (GTS) module, particularly when dealing with compliance checks or verification documents related to trade processes.
  Cause:
  This error generally arises when there is an attempt to void or cancel a verification document that is not allowed to be voided. This could happen due to several reasons:
  
  Document Status: The verification document may be in a status that does not permit voiding. For example, if the document has already been processed or is linked to other transactions.
  Configuration Settings: The system configuration may restrict voiding certain types of documents based on business rules or compliance requirements.
  User Permissions: The user attempting to void the document may not have the necessary permissions to perform this action.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Document Status: Review the status of the verification document. If it is already processed or in a state that does not allow voiding, you may need to take alternative actions, such as creating a correction document instead of voiding.
  
  
  Review Configuration: Consult with your SAP GTS configuration team to understand if there are specific settings that prevent voiding of certain documents. Adjustments may be needed in the configuration to allow voiding if it aligns with business processes.
  
  
  User Permissions: Ensure that the user has the appropriate permissions to void the document. If not, the user may need to request additional access or have the action performed by someone with the necessary permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling verification documents in GTS. This may provide insights into best practices and compliance requirements.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and usage.
  
  
  Related Information:
  
  SAP GTS Documentation: Review the official SAP GTS documentation for detailed information on compliance checks and verification document handling.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP GTS that may help in managing verification documents (e.g., /SAPSLL/VERIF for verification documents).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing additional context or solutions.
  
  By following these steps, you should be able to address the error message and understand the underlying issues related to the verification document in SAP GTS.