How To Fix GTCN_MESSAGE035 - Verification documents are retrieved in batch


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GTCN_MESSAGE - GTCN: Message Class

  • Message number: 035

  • Message text: Verification documents are retrieved in batch

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GTCN_MESSAGE035 - Verification documents are retrieved in batch ?

    The SAP error message GTCN_MESSAGE035 indicates that verification documents are being retrieved in batch mode. This message typically arises in the context of the SAP Global Trade Services (GTS) module, particularly when dealing with compliance checks or document verification processes.

    Cause:

    The error message usually occurs due to the following reasons:

    1. Batch Processing: The system is attempting to process multiple verification documents at once, which may lead to performance issues or timeouts if the batch size is too large.
    2. Configuration Issues: There may be configuration settings in GTS that are not optimized for batch processing.
    3. Data Volume: A large volume of documents may be causing the system to struggle with processing them efficiently.
    4. System Performance: The underlying system may be experiencing performance issues, leading to delays in processing.

    Solution:

    To resolve the issue, consider the following steps:

    1. Reduce Batch Size: If possible, reduce the number of documents being processed in a single batch. This can help improve performance and reduce the likelihood of timeouts.

    2. Check Configuration: Review the GTS configuration settings related to batch processing. Ensure that they are optimized for your specific use case.

    3. Monitor System Performance: Check the performance of the SAP system. Look for any bottlenecks in resources (CPU, memory, etc.) that may be affecting processing times.

    4. Review Logs: Check the application logs for any additional error messages or warnings that may provide more context about the issue.

    5. Update SAP Notes: Ensure that your SAP system is up to date with the latest support packages and notes. Sometimes, specific issues are addressed in SAP Notes.

    6. Consult Documentation: Refer to the SAP GTS documentation for any specific guidelines or best practices related to batch processing of verification documents.

    7. Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. They may provide insights specific to your system configuration and usage.

    Related Information:

    • SAP GTS Documentation: Review the official SAP documentation for Global Trade Services for detailed information on document verification and batch processing.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
    • Performance Tuning: Look into general performance tuning practices for SAP systems, which can help improve overall system responsiveness.

    By following these steps, you should be able to address the GTCN_MESSAGE035 error and improve the processing of verification documents in your SAP GTS environment.

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