How To Fix GTCN_MESSAGE036 - Fail to retrieve the verification documents in batch

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 036

• Message text: Fail to retrieve the verification documents in batch

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE036 - Fail to retrieve the verification documents in batch ?

  The SAP error message GTCN_MESSAGE036, which indicates a failure to retrieve verification documents in batch, can arise from several causes. Here’s a breakdown of potential causes, solutions, and related information:
  Causes:
  
  Data Issues: The verification documents may not exist in the system, or there may be inconsistencies in the data being processed.
  Authorization Problems: The user executing the batch job may not have the necessary authorizations to access the verification documents.
  Configuration Errors: There may be issues with the configuration settings related to the document retrieval process.
  System Performance: If the system is under heavy load, it may fail to retrieve documents in a timely manner.
  Batch Job Settings: The batch job may not be set up correctly, leading to failures in document retrieval.
  
  Solutions:
  
  Check Data Integrity: Verify that the verification documents exist and are correctly configured in the system. Ensure that the data being processed is accurate and complete.
  Review Authorizations: Ensure that the user executing the batch job has the necessary permissions to access the required documents. You may need to adjust user roles or profiles.
  Configuration Review: Check the configuration settings related to document retrieval. Ensure that all necessary parameters are correctly set.
  Monitor System Performance: Check the system performance and load. If the system is slow, consider running the batch job during off-peak hours or optimizing system resources.
  Batch Job Configuration: Review the settings of the batch job to ensure it is correctly configured. Look for any parameters that may need adjustment.
  Error Logs: Check the application logs and error messages for more detailed information about the failure. This can provide insights into what went wrong.
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  Documentation: Review the official SAP documentation related to the module you are working with, as it may provide additional context or troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Technical Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.