How To Fix GTCN_MESSAGE027 - Verification lot is locked by another user

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 027

• Message text: Verification lot is locked by another user

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE027 - Verification lot is locked by another user ?

  The SAP error message GTCN_MESSAGE027 indicates that a verification lot is currently locked by another user. This typically occurs in the context of quality management processes, where multiple users may attempt to access or modify the same verification lot simultaneously.
  Cause:
  
  Concurrent Access: Another user is currently processing or has opened the verification lot for editing, which locks it for other users.
  Session Timeout: A previous session may not have been closed properly, leaving the lot in a locked state.
  System Configuration: Certain configurations in the SAP system may lead to locking issues if not managed properly.
  
  Solution:
  
  Wait and Retry: If the lot is locked by another user, the simplest solution is to wait until that user has completed their work and released the lock. You can periodically check if the lock has been released.
  Identify the Locking User: Use transaction code SM12 (Lock Entries) to identify which user has locked the verification lot. You can search for the specific object or user to see who is holding the lock.
  Contact the User: If you identify the user who has the lock, you can reach out to them to see if they can complete their task or release the lock.
  Release the Lock: If necessary and if you have the appropriate permissions, you can manually delete the lock entry in transaction SM12. However, this should be done with caution, as it may disrupt the other user's work.
  Check for Background Jobs: Sometimes, background jobs may hold locks. Check if there are any running jobs that might be causing the lock.
  System Configuration Review: If this issue occurs frequently, it may be worth reviewing the system configuration and user access protocols to minimize locking conflicts.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage lock entries) and SM21 (to check system logs for any related issues).
  User Training: Ensure that users are trained on proper procedures for accessing and releasing verification lots to minimize locking issues.
  SAP Notes: Check SAP Notes for any known issues or patches related to locking mechanisms in your version of SAP.
  
  If the problem persists after trying these solutions, it may be beneficial to consult with your SAP Basis team or technical support for further assistance.