How To Fix GTCN_MESSAGE025 - Verification documents are deleted in batch

SAP Error Message - Details

• Message type: E = Error

• Message class: GTCN_MESSAGE - GTCN: Message Class

• Message number: 025

• Message text: Verification documents are deleted in batch

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GTCN_MESSAGE025 - Verification documents are deleted in batch ?

  The SAP error message GTCN_MESSAGE025 indicates that verification documents have been deleted in batch processing. This error typically arises in the context of the SAP Global Trade Services (GTS) module, which is used for managing compliance and trade processes.
  Cause:
  The error can occur due to several reasons, including:
  
  Batch Job Configuration: The batch job responsible for processing verification documents may be incorrectly configured or may not have the necessary permissions to access or delete the documents.
  Data Integrity Issues: There may be issues with the data integrity of the verification documents, leading to their deletion during batch processing.
  System Errors: There could be underlying system errors or inconsistencies that cause the batch job to delete documents unexpectedly.
  User Actions: Manual deletions or changes made by users that affect the batch processing of verification documents.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Batch Job Configuration:
  
  Review the configuration of the batch job that is processing the verification documents. Ensure that it is set up correctly and has the necessary permissions.
  
  
  
  Review Logs:
  
  Check the application logs and batch job logs for any additional error messages or warnings that could provide more context about why the documents were deleted.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to ensure that the verification documents are intact and not corrupted. You may need to restore them from a backup if they were deleted erroneously.
  
  
  
  User Activity Review:
  
  Investigate any recent user activities that may have led to the deletion of the verification documents. This includes checking for any manual deletions or changes made in the system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to GTS and the specific error message for any known issues or patches that may address the problem.
  
  
  
  Contact SAP Support:
  
  If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with detailed information about the error, including logs and system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide guidance on handling verification documents in GTS.
  GTS Documentation: Review the official SAP GTS documentation for best practices on managing verification documents and batch processing.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to prevent it from occurring in the future.