How To Fix GR560 - The password has been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: GR - Report Writer

• Message number: 560

• Message text: The password has been reset

What causes this issue?

You have entered a new password for the stored data.

System Response

The password has been reset.

How to fix this error?

You can only output the stored data by entering the new password.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GR560 - The password has been reset ?

  The SAP error message GR560, which states "The password has been reset," typically occurs when a user attempts to log in to the SAP system with a password that has been reset or changed. This can happen for various reasons, such as:
  Causes:
  
  Password Expiration: The user's password may have expired, requiring a reset.
  Manual Reset: An administrator may have manually reset the user's password.
  Security Policies: The system may have security policies in place that require regular password changes.
  User Lockout: The user may have been locked out due to multiple failed login attempts, and upon unlocking, the password may have been reset.
  
  Solutions:
  
  Use the New Password: If you have received a new password from your administrator, use that to log in.
  Reset Password: If you do not have a new password, you may need to use the password reset functionality (if available) or contact your system administrator to reset your password.
  Check User Status: Ensure that your user account is not locked or inactive. An administrator can check this in the user management section of SAP.
  Review Security Policies: Familiarize yourself with your organization’s password policies to avoid future issues.
  
  Related Information:
  
  User Management: Administrators can manage user accounts and passwords through transaction codes like SU01 (User Maintenance) and SU10 (Mass User Maintenance).
  Password Policy: Organizations often have specific password policies that dictate how often passwords must be changed and the complexity required.
  SAP Notes: Check SAP Notes for any specific patches or updates related to user authentication and password management.
  Documentation: Refer to SAP Help documentation for detailed instructions on user management and password policies.
  
  If the issue persists after following these steps, it may be necessary to consult with your SAP Basis team or technical support for further assistance.