How To Fix GP695 - An error occurred when trying to delete the old values

SAP Error Message - Details

• Message type: E = Error

• Message class: GP - FI-SL and CO planning

• Message number: 695

• Message text: An error occurred when trying to delete the old values

What causes this issue?

An unexpected error occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform the SAP hotline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GP695 - An error occurred when trying to delete the old values ?

  The SAP error message GP695, which states "An error occurred when trying to delete the old values," typically occurs in the context of managing personnel data, particularly when dealing with infotypes in the SAP Human Capital Management (HCM) module. This error can arise during various operations, such as trying to delete or modify records in infotypes.
  Causes:
  
  Data Locking: The record you are trying to delete may be locked by another user or process.
  Authorization Issues: The user may not have the necessary authorizations to delete or modify the data.
  Data Integrity Constraints: There may be dependencies or constraints in the data that prevent deletion, such as related records that must be maintained.
  Technical Issues: There could be a technical issue with the database or the SAP system itself, such as a temporary glitch or a bug in the software.
  
  Solutions:
  
  Check Data Locking: Ensure that no other user is currently editing the record. You can use transaction code SM12 to check for locks and release them if necessary.
  Review Authorizations: Verify that the user has the appropriate authorizations to perform the delete operation. This can be checked in transaction code SU53 or by consulting with your security team.
  Check for Dependencies: Investigate if there are any related records or dependencies that need to be addressed before deletion. You may need to delete or modify those records first.
  Use Transaction Codes: If you are using a specific transaction code to delete the values, ensure that you are following the correct procedure. Sometimes, using a different transaction code or method can bypass the issue.
  System Logs: Check the system logs (transaction code SLG1) for any additional error messages or information that can provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team for assistance. They may need to investigate further into the system's configuration or logs.
  
  Related Information:
  
  Infotypes: Understand the specific infotype you are working with, as different infotypes may have different rules and constraints regarding data deletion.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to error GP695.
  Documentation: Review SAP documentation or user guides related to the specific module or infotype you are working with for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the GP695 error and implement a suitable solution.