How To Fix GP696 - An error occurred when trying to delete the line items

SAP Error Message - Details

• Message type: E = Error

• Message class: GP - FI-SL and CO planning

• Message number: 696

• Message text: An error occurred when trying to delete the line items

What causes this issue?

An unexpected error occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform the SAP hotline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GP696 - An error occurred when trying to delete the line items ?

  The SAP error message GP696, which states "An error occurred when trying to delete the line items," typically occurs in the context of financial transactions or document processing within SAP. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  Data Integrity Issues: The line items you are trying to delete may be linked to other documents or transactions, leading to data integrity constraints.
  Authorization Issues: The user may not have the necessary permissions to delete the line items.
  System Configuration: Certain configurations in the SAP system may prevent the deletion of line items, especially if they are part of a closed period or if they are linked to a completed transaction.
  Locked Entries: The line items may be locked by another user or process, preventing deletion.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they may interfere with the standard deletion process.
  
  Solutions:
  
  Check Document Status: Ensure that the document or transaction is not in a status that prevents deletion (e.g., posted, completed).
  Review Authorizations: Verify that the user has the necessary authorizations to delete line items. This can be checked in transaction codes like SU53 or PFCG.
  Unlock Entries: If the line items are locked, identify the user or process that has locked them and resolve the lock.
  Check for Dependencies: Investigate if the line items are linked to other documents or transactions. If they are, you may need to delete or reverse those dependencies first.
  Consult with Technical Team: If there are custom developments, consult with your technical team to check if any custom code is causing the issue.
  Use Transaction Codes: Depending on the context, you may use specific transaction codes (like FB08 for reversing documents) to handle the situation appropriately.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for GP696 in the SAP Support Portal.
  Transaction Logs: Review transaction logs or system logs (using transaction codes like SLG1) to gather more information about the error.
  Testing in Development: If possible, replicate the issue in a development or test environment to better understand the cause without affecting production data.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.