How To Fix GP697 - An error occurred when trying to delete the document headers

GP697 - Overview

• Message type: E = Error

• Message class: GP - FI-SL and CO planning

• Message number: 697

• Message text: An error occurred when trying to delete the document headers

What causes this issue?

An unexpected error occurred.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform the SAP hotline.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GP697 - An error occurred when trying to delete the document headers ?

  The SAP error message GP697, which states "An error occurred when trying to delete the document headers," typically occurs in the context of document management or when attempting to delete certain records in SAP. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  Document Locking: The document you are trying to delete may be locked by another user or process. This can prevent deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the document headers.
  Data Integrity Constraints: There may be dependencies or relationships with other documents or records that prevent deletion.
  System Errors: There could be a temporary system error or inconsistency in the database.
  Custom Code or Enhancements: If there are custom developments or enhancements in the system, they might interfere with the standard deletion process.
  
  Solutions:
  
  
  Check Document Locking:
  
  Use transaction code SM12 to check for any locks on the document.