How To Fix GP306 - The total of all relative factors is zero

SAP Error Message - Details

• Message type: E = Error

• Message class: GP - FI-SL and CO planning

• Message number: 306

• Message text: The total of all relative factors is zero

What causes this issue?

You can only determine a relative percentage if the total of the
factors does not equal zero. However, you have tried to
save a distribution key in distribution key maintenance, or
use a distribution key in planning
for which the total equals zero.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Please change the relative factors accordingly if you are in
distribution key maintenance, or
use a different distribution key if you are in planning.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message GP306 - The total of all relative factors is zero ?

  The SAP error message GP306, "The total of all relative factors is zero," typically occurs in the context of the SAP HR (Human Resources) module, particularly when dealing with payroll processing or compensation calculations. This error indicates that the system has encountered a situation where the total of the relative factors (which are used to calculate various payroll components) sums to zero, leading to an inability to process the payroll correctly.
  Causes:
  
  Incorrect Configuration: The relative factors may not be configured correctly in the payroll schema or in the relevant infotypes.
  Missing Data: There may be missing or incorrect data in the employee's master data or payroll infotypes that are required for the calculation.
  Zero Values: All the relative factors being used in the calculation might have been set to zero, either due to incorrect data entry or a lack of applicable data.
  Payroll Area Issues: The payroll area settings might not be correctly defined, leading to issues in how the factors are calculated.
  
  Solutions:
  
  Check Configuration: Review the configuration of the payroll schema and ensure that the relative factors are set up correctly. This includes checking the relevant wage types and their settings.
  Review Employee Data: Verify the employee's master data and infotypes (such as IT0008 for basic pay, IT0014 for recurring payments, etc.) to ensure that all necessary information is present and correct.
  Adjust Relative Factors: If the relative factors are indeed zero, investigate why this is the case. You may need to adjust the values or ensure that the relevant conditions for calculating these factors are met.
  Run Simulation: Use the payroll simulation feature to identify where the calculation is failing. This can help pinpoint the specific issue causing the total to be zero.
  Consult Documentation: Refer to SAP documentation or notes related to the specific payroll area or schema you are working with for additional guidance.
  Seek Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP HR expert for further assistance.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PE03 (to maintain payroll schemas) and PE04 (to maintain payroll rules) to check and modify the payroll configuration.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  Testing: After making changes, always perform a test run of the payroll to ensure that the issue has been resolved and that the payroll calculations are now functioning correctly.
  
  By following these steps, you should be able to identify and resolve the cause of the GP306 error in SAP.