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Message type: E = Error
Message class: GLO_FI_AE - UAE FI developments - messages
Message number: 011
Message text: More goods receipt items were found for invoice receipt item, used first.
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GLO_FI_AE011
- More goods receipt items were found for invoice receipt item, used first. ?The SAP error message GLO_FI_AE011 typically occurs during the invoice verification process when there are multiple goods receipt (GR) items associated with a single invoice receipt item. This situation can arise in scenarios where the invoice is being processed for a purchase order that has multiple deliveries or goods receipts.
Cause:
The error message indicates that the system has found more goods receipt items than expected for the invoice receipt item. This can happen due to:
- Multiple Goods Receipts: The invoice is linked to multiple goods receipts, and the system is unable to determine which GR item to use for the invoice.
- Incorrect Invoice Entry: The invoice may have been entered incorrectly, referencing multiple GRs when it should reference only one.
- Mismatch in Quantities: The quantities on the invoice may not match the quantities received in the goods receipts.
- Configuration Issues: There may be configuration settings in the system that are not aligned with the business process.
Solution:
To resolve the GLO_FI_AE011 error, you can take the following steps:
Review the Invoice and GRs:
- Check the invoice document and the associated goods receipts. Ensure that the invoice is referencing the correct GR items.
- Verify that the quantities on the invoice match the quantities in the goods receipts.
Adjust the Invoice:
- If the invoice is referencing multiple GRs incorrectly, you may need to adjust the invoice to reference only the relevant GR items.
- If necessary, create a new invoice that correctly reflects the goods receipts.
Use the Correct GR Item:
- If you need to specify which GR item to use, you may need to manually select the appropriate GR item during the invoice verification process.
Check Configuration:
- If the issue persists, review the configuration settings in the SAP system related to invoice verification and goods receipt processing. Ensure that they align with your business processes.
Consult Documentation:
- Refer to SAP documentation or help resources for more detailed guidance on handling invoice verification errors.
Seek Help from SAP Support:
- If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.
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