How To Fix GLO_CH_QR_LO_MM012 - Additional information shall be combination with QRIBAN or CH/LI iban

SAP Error Message - Details

• Message type: E = Error

• Message class: GLO_CH_QR_LO_MM - QR Bill - Messages

• Message number: 012

• Message text: Additional information shall be combination with QRIBAN or CH/LI iban

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GLO_CH_QR_LO_MM012 - Additional information shall be combination with QRIBAN or CH/LI iban ?

  The SAP error message GLO_CH_QR_LO_MM012 typically relates to issues with the handling of QR (Quick Response) codes in Switzerland, particularly when dealing with payment transactions. This error indicates that there is a problem with the IBAN (International Bank Account Number) format or its combination with QRIBAN (QR Code IBAN) in the context of Swiss payment processing.
  Cause:
  
  Incorrect IBAN Format: The IBAN provided may not conform to the expected format for Swiss accounts. This could be due to incorrect length, invalid characters, or incorrect structure.
  Missing QRIBAN: The system may require a QRIBAN to be present when processing certain transactions, and if it is missing, the error will occur.
  Combination Requirement: The error message suggests that there is a requirement for the IBAN to be used in conjunction with either a QRIBAN or a specific format for CH/LI IBANs (Swiss and Liechtenstein IBANs).
  
  Solution:
  
  Verify IBAN: Check the IBAN for correctness. Ensure it is the correct length (21 characters for Swiss IBANs) and that it follows the proper format.
  Provide QRIBAN: If the transaction requires a QRIBAN, ensure that it is included in the payment details. The QRIBAN should be formatted correctly and correspond to the account being used.
  Check Configuration: Review the configuration settings in SAP related to payment processing and QR code generation. Ensure that the system is set up to handle QRIBANs and that all necessary fields are populated.
  Consult Documentation: Refer to SAP documentation or support resources for specific guidelines on handling QR codes and IBANs in your version of SAP.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may have additional insights or updates regarding this error.
  
  Related Information:
  
  QR Code Payments in Switzerland: The QR code payment system was introduced in Switzerland to simplify payment processes. It uses a standardized format for payments, which includes the IBAN and other relevant information.
  IBAN Structure: The IBAN for Swiss accounts starts with "CH" followed by 19 digits. Ensure that the IBAN you are using adheres to this structure.
  SAP Payment Processing: Familiarize yourself with the payment processing functionalities in SAP, especially if you are dealing with international transactions or specific regional requirements.
  
  By addressing the above points, you should be able to resolve the error and ensure that your payment transactions are processed correctly.