How To Fix GLO_CH_QR_LO_MM010 - Payment reference is not allowed for payments with QR-IBAN

SAP Error Message - Details

• Message type: E = Error

• Message class: GLO_CH_QR_LO_MM - QR Bill - Messages

• Message number: 010

• Message text: Payment reference is not allowed for payments with QR-IBAN

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message GLO_CH_QR_LO_MM010 - Payment reference is not allowed for payments with QR-IBAN ?

  The SAP error message GLO_CH_QR_LO_MM010 indicates that a payment reference is not allowed for payments made using a QR-IBAN (Quick Response IBAN). This error typically arises in the context of Swiss payment processing, particularly when dealing with QR invoices and QR codes.
  Cause:
  The error occurs because QR-IBANs are designed to work with QR codes that do not require a payment reference. In Switzerland, QR invoices are a standardized format that allows for easier processing of payments. When a payment is initiated using a QR-IBAN, the system expects that no additional payment reference is provided, as the QR code itself contains all necessary information for processing the payment.
  Solution:
  To resolve this error, you should ensure that you are not including a payment reference when processing payments with QR-IBANs. Here are the steps you can take:
  
  
  Check Payment Configuration: Review the payment configuration in your SAP system to ensure that it is set up correctly for QR-IBAN payments. Make sure that the payment reference field is left blank when using QR-IBANs.
  
  
  Modify Payment Document: If you are generating a payment document that includes a payment reference, modify it to remove the payment reference before processing the payment.
  
  
  Update Payment Process: If your payment process or program is automatically adding a payment reference, you may need to update the logic to exclude it when a QR-IBAN is detected.
  
  
  Consult Documentation: Refer to SAP documentation or guidelines specific to handling QR payments in Switzerland to ensure compliance with the required formats.
  
  
  Testing: After making the necessary changes, conduct tests to ensure that payments with QR-IBANs are processed successfully without triggering the error.
  
  
  Related Information:
  
  QR Code Payments: QR codes are widely used in Switzerland for invoicing and payments, allowing for quick and efficient processing.
  IBAN: International Bank Account Number (IBAN) is a standard international numbering system for bank accounts, which helps in identifying accounts across borders.
  SAP Configuration: Ensure that your SAP system is updated and configured to handle QR payments according to the latest Swiss banking regulations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a specialist familiar with SAP payment processing in Switzerland.