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Message type: E = Error
Message class: GLO_CH_QR_LO_MM - QR Bill - Messages
Message number: 009
Message text: QR-IBAN is not active for this company code; delete QR-IBAN number
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GLO_CH_QR_LO_MM009
- QR-IBAN is not active for this company code; delete QR-IBAN number ?The SAP error message GLO_CH_QR_LO_MM009 indicates that the QR-IBAN (QR Code International Bank Account Number) is not active for the specified company code. This error typically arises when attempting to process a payment or transaction that requires a QR-IBAN, but the system does not recognize it as valid or active for the given company code.
Cause:
- Inactive QR-IBAN: The QR-IBAN has not been activated for the company code in the SAP system.
- Configuration Issues: The company code may not be properly configured to use QR-IBANs.
- Missing Data: The QR-IBAN number may not be entered or may be incorrect in the vendor or customer master data.
- Regulatory Changes: Changes in regulations or requirements for QR-IBANs may not have been updated in the system.
Solution:
Activate QR-IBAN:
- Go to the configuration settings in SAP and ensure that the QR-IBAN is activated for the relevant company code.
- This can typically be done in the Financial Accounting (FI) module under the settings for payment transactions.
Check Master Data:
- Verify that the QR-IBAN is correctly entered in the master data of the vendor or customer.
- Ensure that the IBAN is valid and follows the correct format.
Update Company Code Settings:
- Navigate to the company code settings and ensure that all necessary configurations for QR-IBANs are in place.
- This may include settings related to payment methods and bank details.
Delete or Correct QR-IBAN:
- If the QR-IBAN is not needed, you can delete it from the master data.
- If it is needed, ensure that it is correctly configured and active.
Consult Documentation:
- Review SAP documentation or help resources for any specific steps related to QR-IBAN configuration and activation.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
Related Information:
By following these steps, you should be able to resolve the error message GLO_CH_QR_LO_MM009 and ensure that QR-IBANs are properly configured for your company code in SAP.
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