How To Fix GLO_CH_QR_LO_MM014 - General error

SAP Error Message - Details

• Message type: E = Error

• Message class: GLO_CH_QR_LO_MM - QR Bill - Messages

• Message number: 014

• Message text: General error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message GLO_CH_QR_LO_MM014 - General error ?

  The SAP error message GLO_CH_QR_LO_MM014, which is a general error related to the Global Trade Services (GTS) module, typically indicates an issue with the handling of compliance checks or the processing of goods movements. This error can arise from various underlying causes, and resolving it often requires a systematic approach to identify the specific issue.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the GTS configuration can lead to errors during compliance checks or goods movements.
  Master Data Problems: Missing or incorrect master data (e.g., material master, vendor master) can trigger this error.
  Document Flow Issues: Problems in the document flow, such as missing or incomplete documents, can cause the error.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can lead to this error.
  Integration Issues: Problems with the integration between SAP ERP and GTS can also result in this error.
  
  Solutions:
  
  Check Configuration: Review the GTS configuration settings to ensure they are correctly set up for compliance checks and goods movements.
  Validate Master Data: Ensure that all relevant master data is complete and accurate. Check for missing fields or incorrect entries in the material and vendor master records.
  Review Document Flow: Check the document flow for the transaction that triggered the error. Ensure that all necessary documents are present and correctly linked.
  Authorization Check: Verify that the user has the necessary authorizations to perform the transaction. If not, adjust the user roles accordingly.
  Integration Check: If the error is related to integration, check the connection between SAP ERP and GTS. Ensure that all necessary settings and mappings are correctly configured.
  Consult Logs: Review the application logs (transaction SLG1) for more detailed error messages that can provide additional context for the issue.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide patches and updates.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as /GTS/COMPLIANCE for compliance checks and /GTS/LO for logistics operations.
  Documentation: Refer to SAP documentation for GTS to understand the configuration and operational aspects better.
  Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the steps taken to troubleshoot.
  
  By following these steps, you should be able to identify the root cause of the GLO_CH_QR_LO_MM014 error and implement an appropriate solution.