How To Fix GLO_CH_QR_LO_MM013 - No bank details were found

SAP Error Message - Details

• Message type: E = Error

• Message class: GLO_CH_QR_LO_MM - QR Bill - Messages

• Message number: 013

• Message text: No bank details were found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message GLO_CH_QR_LO_MM013 - No bank details were found ?

  The SAP error message GLO_CH_QR_LO_MM013: No bank details were found typically occurs when the system is unable to find the necessary bank details for a vendor or customer during a transaction. This can happen in various scenarios, such as when processing payments, creating purchase orders, or executing financial transactions.
  Causes:
  
  Missing Bank Details: The vendor or customer master record does not have any bank details maintained.
  Incorrect Vendor/Customer: The vendor or customer being referenced may not be the one intended, leading to a mismatch in bank details.
  Data Inconsistency: There may be inconsistencies or errors in the master data that prevent the system from retrieving bank details.
  Authorization Issues: The user may not have the necessary permissions to view or access bank details.
  Configuration Issues: There may be issues with the configuration settings in the SAP system related to bank details.
  
  Solutions:
  
  
  Check Vendor/Customer Master Data:
  
  Go to the vendor or customer master record (transaction codes like XK03 for vendors or FD03 for customers).
  Verify that the bank details are correctly maintained in the relevant views (e.g., Company Code, Purchasing, or Accounting).
  
  
  
  Maintain Bank Details:
  
  If bank details are missing, you can add them using transaction codes XK01 for vendors or FD01 for customers.
  Ensure that the bank account number, bank key, and other relevant information are correctly entered.
  
  
  
  Verify Data Consistency:
  
  Check for any inconsistencies in the master data. You may need to run data consistency checks or use transaction codes like SE16 to view the underlying tables.
  
  
  
  Check User Authorizations:
  
  Ensure that the user has the necessary authorizations to view and maintain bank details. This can be checked with the help of your SAP security team.
  
  
  
  Review Configuration Settings:
  
  If the issue persists, review the configuration settings related to bank details in the SAP system. This may involve checking the settings in the Financial Accounting (FI) module.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as XK03, FD03, XK01, FD01, and SE16.
  Master Data Management: Understanding how to manage vendor and customer master data is crucial for resolving this error.
  SAP Documentation: Refer to SAP Help documentation for detailed information on managing bank details and troubleshooting common errors.
  
  If the issue continues after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.