How To Fix GLE_ECS_MAPI029 - Unable to balance the documents: Amounts or company code not correct


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GLE_ECS_MAPI - ECS: Message Class for MAPI Layer

  • Message number: 029

  • Message text: Unable to balance the documents: Amounts or company code not correct

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message GLE_ECS_MAPI029 - Unable to balance the documents: Amounts or company code not correct ?

    The SAP error message GLE_ECS_MAPI029: Unable to balance the documents: Amounts or company code not correct typically occurs during the processing of financial documents, particularly in the context of General Ledger (GL) accounting or when dealing with intercompany transactions. This error indicates that there is a discrepancy in the amounts or the company codes involved in the transaction, preventing the system from balancing the documents.

    Causes:

    1. Mismatched Amounts: The total debits do not equal the total credits in the transaction. This can happen if there are missing line items or incorrect amounts entered.
    2. Incorrect Company Code: The company codes involved in the transaction may not match or may not be set up correctly in the system.
    3. Currency Issues: If the transaction involves multiple currencies, there may be discrepancies in the exchange rates or currency conversions.
    4. Document Type Issues: The document type used may not be appropriate for the transaction being processed.
    5. Posting Period Issues: The posting period may be closed or not open for the transaction date, leading to discrepancies.
    6. Configuration Issues: There may be configuration issues in the financial settings that affect how documents are balanced.

    Solutions:

    1. Check Document Amounts: Review the transaction to ensure that the total debits equal the total credits. Adjust any incorrect amounts as necessary.
    2. Verify Company Codes: Ensure that the company codes used in the transaction are correct and that they are properly configured in the system.
    3. Review Currency Settings: If the transaction involves multiple currencies, check the exchange rates and ensure that they are correctly applied.
    4. Examine Document Types: Confirm that the document type used is appropriate for the transaction and that it allows for the type of posting being attempted.
    5. Check Posting Period: Ensure that the posting period is open for the date of the transaction. If it is closed, you may need to open it or post the transaction in an open period.
    6. Consult Configuration Settings: Review the configuration settings in the Financial Accounting (FI) module to ensure that everything is set up correctly for the types of transactions being processed.

    Related Information:

    • Transaction Codes: You may use transaction codes like FB03 (Display Document) to review the document details and identify discrepancies.
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
    • Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure.
    • Consult Documentation: Refer to SAP documentation or help resources for more detailed guidance on handling financial document postings.

    If the problem continues after checking these areas, it may be beneficial to consult with your SAP support team or a financial consultant who specializes in SAP to further investigate the issue.

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