How To Fix GLE_ECS_MAPI027 - Unable to balance the document; document contains serious errors


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GLE_ECS_MAPI - ECS: Message Class for MAPI Layer

  • Message number: 027

  • Message text: Unable to balance the document; document contains serious errors

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message GLE_ECS_MAPI027 - Unable to balance the document; document contains serious errors ?

    The SAP error message GLE_ECS_MAPI027: Unable to balance the document; document contains serious errors typically indicates that there are discrepancies in the financial document that prevent it from being balanced. This error can occur in various contexts, such as during the posting of financial documents, invoice processing, or when executing financial transactions.

    Causes:

    1. Unbalanced Entries: The most common cause is that the debit and credit entries do not match, leading to an unbalanced document.
    2. Missing Account Assignments: Required account assignments may be missing, such as cost centers, internal orders, or profit centers.
    3. Incorrect Document Type: The document type used may not be appropriate for the transaction being processed.
    4. Currency Issues: If the document involves multiple currencies, discrepancies in exchange rates or currency conversions can lead to imbalances.
    5. Posting Period Issues: The document may be trying to post in a closed or restricted posting period.
    6. Configuration Errors: There may be issues with the configuration of the financial module, such as incorrect settings in the chart of accounts or posting rules.

    Solutions:

    1. Review Document Entries: Check the document for any discrepancies in the debit and credit amounts. Ensure that they are equal.
    2. Check Account Assignments: Verify that all required account assignments are filled in correctly. Ensure that cost centers, internal orders, and profit centers are properly assigned.
    3. Validate Document Type: Ensure that the document type used is appropriate for the transaction. If necessary, change the document type.
    4. Currency Validation: If the document involves multiple currencies, check the currency settings and ensure that the exchange rates are correctly applied.
    5. Posting Period Check: Ensure that the posting period is open and that the document is being posted in the correct period.
    6. Consult Configuration: If the issue persists, consult with your SAP configuration team to review the settings related to the financial module and ensure they are correctly configured.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like FB03 (Display Document) to review the document details or FBV0 (Park Document) to park the document for further analysis.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide additional insights.
    • Debugging: If you have access to debugging tools, you can analyze the program flow to identify where the error is occurring.
    • User Authorization: Ensure that the user has the necessary authorizations to post the document.

    If the problem persists after checking these areas, it may be beneficial to reach out to your SAP support team or consult with SAP's customer support for further assistance.

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