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How To Fix GLE_ECS_MAPI020 - Error when balancing the document; account or currency is missing


SAP Error Message - Details

  • Message type: E = Error

  • Message class: GLE_ECS_MAPI - ECS: Message Class for MAPI Layer

  • Message number: 020

  • Message text: Error when balancing the document; account or currency is missing

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message GLE_ECS_MAPI020 - Error when balancing the document; account or currency is missing ?

    The SAP error message GLE_ECS_MAPI020 typically indicates that there is an issue with balancing a financial document due to missing account or currency information. This error can occur in various scenarios, such as during the posting of journal entries, invoices, or other financial transactions.

    Causes:

    1. Missing Account Information: The document may not have a valid account assigned to it. This can happen if the account is not specified or if the account is inactive or not properly configured.
    2. Missing Currency Information: The currency for the transaction may not be defined, or there may be a mismatch between the currency of the document and the currency of the accounts involved.
    3. Incomplete Document: The document may not have all the required fields filled out, leading to an inability to balance.
    4. Configuration Issues: There may be issues with the configuration of the financial module, such as missing settings for account determination or currency settings.

    Solutions:

    1. Check Document Details: Review the document that is causing the error. Ensure that all required fields, including account and currency, are filled out correctly.
    2. Verify Account Configuration: Ensure that the accounts used in the document are active and properly configured in the system. Check if the accounts are assigned to the correct company code and have the necessary settings.
    3. Check Currency Settings: Verify that the currency used in the document is valid and that it matches the currency settings of the accounts involved. Ensure that the currency conversion settings are correctly configured if applicable.
    4. Review Posting Logic: If you are using custom logic or enhancements, review the code to ensure that it correctly populates the account and currency fields.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related configuration settings.
    6. Test in a Sandbox Environment: If possible, replicate the issue in a test or sandbox environment to troubleshoot without affecting production data.

    Related Information:

    • Transaction Codes: You may want to use transaction codes like FB50 (G/L Account Document Entry) or FB01 (Post Document) to test and analyze the document.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
    • Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to identify and resolve the cause of the GLE_ECS_MAPI020 error in your SAP system.

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