How To Fix G6024 - Incorrect communication no. qualifier & for company &.

SAP Error Message - Details

• Message type: E = Error

• Message class: G6 - EDI messages in JV

• Message number: 024

• Message text: Incorrect communication no. qualifier & for company &.

&CAUSE& (E1JVPER-COMNQ).
Communication Number Qualifier:
Code identifying the type of communication number.
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System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

A new transmission is required to correct this problem.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message G6024 - Incorrect communication no. qualifier & for company &. ?

  The SAP error message G6024, which states "Incorrect communication no. qualifier & for company &," typically occurs in the context of communication management within SAP, particularly when dealing with communication numbers (like phone numbers, fax numbers, etc.) associated with business partners or customers.
  Cause:
  
  Invalid Communication Number Qualifier: The error usually indicates that the communication number qualifier (e.g., type of communication like phone, fax, email) provided is not valid for the specified company code or business partner.
  Configuration Issues: There may be configuration issues in the system where the communication number qualifiers are not properly defined or linked to the company code.
  Data Entry Errors: There could be a typo or incorrect entry in the communication number or its qualifier.
  
  Solution:
  
  
  Check Communication Number Qualifiers:
  
  Go to the relevant configuration settings in SAP (usually in the SPRO transaction) and verify that the communication number qualifiers are correctly defined for the company code in question.
  Ensure that the communication number qualifier you are trying to use is valid and exists in the system.
  
  
  
  Review Business Partner Data:
  
  Check the business partner or customer master data to ensure that the communication number and its qualifier are correctly entered.
  If necessary, update the communication details to use a valid qualifier.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources to understand the valid communication number qualifiers for your specific version of SAP.
  
  
  
  Testing:
  
  After making changes, test the functionality again to see if the error persists.
  
  
  
  Contact Support:
  
  If the issue continues, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like BP (Business Partner) or XD01 (Create Customer) to check or modify communication details.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit communication details.
  
  By following these steps, you should be able to identify the cause of the G6024 error and implement a solution to resolve it.