How To Fix FZ807 - Street or P.O. box must be entered for payment method &

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 807

• Message text: Street or P.O. box must be entered for payment method &

What causes this issue?

Data error: According to Customizing, the payment method used (&V1&)
can only be used for business partners (payees) who have a valid
address entered in their master data. The payment in question has the
key &V2&.

System Response

Processing is terminated.

How to fix this error?

Choose another payment method or change the configuration of the
payment method in the country.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ807 - Street or P.O. box must be entered for payment method & ?

  The SAP error message FZ807 indicates that when processing a payment method, the system requires either a street address or a P.O. box to be entered. This is typically related to the configuration of the payment method in the vendor or customer master data.
  Cause:
  
  Missing Address Information: The vendor or customer master data does not have a street address or P.O. box filled in.
  Payment Method Configuration: The payment method being used may have specific requirements for address information that are not being met.
  Data Entry Error: There may have been an oversight during data entry, leading to incomplete address information.
  
  Solution:
  
  
  Check Vendor/Customer Master Data:
  
  Go to the vendor or customer master record in SAP (transaction codes like XK03 for vendors or XD03 for customers).
  Verify that the address fields are filled in correctly, specifically the street address or P.O. box.
  
  
  
  Update Address Information:
  
  If the address is missing, update the vendor or customer master data with the required address information.
  Ensure that the address format complies with the requirements of the payment method.
  
  
  
  Review Payment Method Configuration:
  
  Check the configuration of the payment method in the system (transaction code FBZP for payment methods).
  Ensure that the payment method settings do not have additional restrictions or requirements that are not being met.
  
  
  
  Test the Payment Process:
  
  After making the necessary updates, attempt to process the payment again to see if the error persists.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on payment methods and address requirements.
  Transaction Codes:
  
  XK03 - Display Vendor
  XD03 - Display Customer
  FBZP - Payment Program Configuration
  
  
  User Exits or BAdIs: If the issue is related to custom developments, check for any user exits or BAdIs that might be enforcing additional checks on address fields.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant for further investigation.