How To Fix FZ808 - Bank details must be entered for payment method &


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FZ - Payment Transactions

  • Message number: 808

  • Message text: Bank details must be entered for payment method &

  • Show details Hide details
  • What causes this issue?

    Data error: According to Customizing, the payment method used (&V1&)
    can only be used for business partners (payees) who have valid bank
    details. The payment in question has the key &V2&.

    System Response

    Processing is terminated.

    How to fix this error?

    Choose another payment method or change the configuration of the
    payment method in the country.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FZ808 - Bank details must be entered for payment method & ?

    The SAP error message FZ808 indicates that bank details must be entered for a specific payment method. This error typically occurs when you are trying to process a payment (such as a vendor payment) and the system requires bank account information for the payment method you are using.

    Cause:

    1. Missing Bank Details: The vendor or customer master record does not have bank details entered for the specified payment method.
    2. Incorrect Payment Method: The payment method being used may not be configured correctly or may not have associated bank details.
    3. Configuration Issues: The payment method may not be set up properly in the system, or the relevant configuration settings may be missing.

    Solution:

    1. Check Vendor/Customer Master Data:

      • Go to the vendor or customer master record (transaction codes like XK02 for vendors or XD02 for customers).
      • Ensure that the bank details are entered for the relevant payment method. This includes the bank account number, bank key, and any other required information.
    2. Review Payment Method Configuration:

      • Check the configuration of the payment method in the SAP system (transaction code OBPM1 for payment methods).
      • Ensure that the payment method is correctly set up and that it is linked to the appropriate bank details.
    3. Update Bank Details:

      • If bank details are missing, enter the required information in the vendor or customer master record.
      • Make sure to save the changes.
    4. Test the Payment Process:

      • After entering the bank details, try to process the payment again to see if the error persists.

    Related Information:

    • Transaction Codes:
      • XK02 - Change Vendor Master Data
      • XD02 - Change Customer Master Data
      • OBPM1 - Payment Method Configuration
    • Documentation: Refer to SAP Help documentation for detailed instructions on managing vendor and customer master data and configuring payment methods.
    • User Roles: Ensure that you have the necessary authorizations to make changes to vendor or customer master data.

    If the issue persists after following these steps, it may be necessary to consult with your SAP support team or a functional consultant for further investigation.

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