How To Fix FZ684 - > Document & item & in company code & treated as exception

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 684

• Message text: > Document & item & in company code & treated as exception

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FZ684 - > Document & item & in company code & treated as exception ?

  The SAP error message FZ684 indicates that a specific document and item in a company code are being treated as an exception. This typically occurs in the context of financial transactions, particularly when dealing with payment processing or document postings in SAP.
  Cause:
  The error can arise due to several reasons, including but not limited to:
  
  Missing or Incorrect Configuration: The configuration for the payment program or document types may not be set up correctly.
  Document Status: The document may be in a status that does not allow it to be processed (e.g., blocked, already cleared, etc.).
  Company Code Settings: There may be specific settings or restrictions in the company code that prevent the document from being processed.
  Payment Method Issues: The payment method used may not be valid for the document or may not be configured correctly.
  Currency Issues: There may be discrepancies in currency settings or exchange rates that prevent the document from being processed.
  
  Solution:
  To resolve the FZ684 error, you can take the following steps:
  
  Check Document Status: Verify the status of the document in question. Ensure that it is not blocked or in a status that prevents processing.
  Review Configuration: Check the configuration settings for the payment program, document types, and company code settings. Ensure that they are set up correctly.
  Validate Payment Method: Ensure that the payment method used is valid for the document and is configured correctly in the system.
  Currency Settings: Check the currency settings and ensure that there are no discrepancies in exchange rates or currency configurations.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message. SAP Notes often provide solutions or workarounds for known issues.
  Debugging: If you have access to technical resources, consider debugging the process to identify the exact point of failure.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like FB03 (Display Document) to view the document details or F110 (Automatic Payment Transactions) to check payment program settings.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance, especially if it is impacting business operations.
  Documentation: Review SAP documentation related to financial transactions and payment processing for additional insights.
  
  By following these steps, you should be able to identify the root cause of the FZ684 error and implement a suitable solution.