Message type: E = Error
Message class: FZ - Payment Transactions
Message number: 686
Message text: > House bank & was excluded for this customer
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FZ686
- > House bank & was excluded for this customer ?The SAP error message FZ686 indicates that a specific house bank has been excluded for a particular customer. This typically occurs in the context of financial transactions, particularly when dealing with customer accounts and payment processing.
Cause: House Bank Exclusion: The house bank in question has been marked as excluded for the customer in the system. This could be due to various reasons, such as: The house bank is not authorized for transactions with that customer. The customer has specific restrictions or settings that prevent the use of that house bank. Configuration settings in the system that exclude certain banks for specific customers.
Configuration Issues: There may be issues in the configuration of the house bank or customer master data that lead to this exclusion. Data Entry Errors: Incorrect data entry when setting up the customer or house bank could lead to this error.
Solution: Check Customer Master Data: Go to the customer master record (transaction code FD03 for display). Check
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