How To Fix FZ311 - ... payment not possible because of reported error

FZ311 - Overview

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 311

• Message text: ... payment not possible because of reported error

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ311 - ... payment not possible because of reported error ?

  The SAP error message FZ311 indicates that a payment cannot be processed due to a reported error. This error typically arises in the context of financial transactions, particularly when dealing with payment processing in SAP's Financial Accounting (FI) module. Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Missing or Incorrect Data: The payment document may be missing required information or contain incorrect data, such as invalid account numbers or payment amounts.
  Blocked Items: The items you are trying to pay may be blocked for payment due to various reasons, such as payment blocks set in the vendor master data or open items.
  Payment Method Issues: The payment method used may not be configured correctly or may not be allowed for the specific transaction.
  Currency Issues: There may be issues related to currency conversion or currency settings in the payment document.
  Technical Errors: There could be underlying technical issues, such as