How To Fix FZ306 - Information re. customer & / paying company code & ...

SAP Error Message - Details

• Message type: E = Error

• Message class: FZ - Payment Transactions

• Message number: 306

• Message text: Information re. customer & / paying company code & ...

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FZ306 - Information re. customer & / paying company code & ... ?

  The SAP error message FZ306 typically indicates an issue related to the customer or paying company code in the context of financial transactions. This error can arise in various scenarios, such as during invoice processing, payment processing, or when trying to post a document.
  Cause:
  The error message FZ306 can be triggered by several factors, including:
  
  
  Incorrect Customer Master Data: The customer master record may not be set up correctly for the specific company code. This can include missing or incorrect information such as payment terms, reconciliation account, or other relevant data.
  
  
  Company Code Configuration: The company code may not be properly configured to handle transactions for the specified customer. This could involve settings related to payment methods, account determination, or other financial settings.
  
  
  Missing or Inactive Customer: The customer may not exist in the system for the specified company code, or the customer record may be marked as inactive.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access or process transactions for the specified customer or company code.
  
  
  Solution:
  To resolve the FZ306 error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code FD03 for display).
  Verify that all necessary information is correctly filled out, especially for the relevant company code.
  Ensure that the customer is active and not blocked for posting.
  
  
  
  Review Company Code Settings:
  
  Check the configuration of the company code in the Financial Accounting (FI) module.
  Ensure that the company code is set up to handle transactions for the customer in question.
  
  
  
  Validate Payment Terms and Methods:
  
  Ensure that the payment terms and methods assigned to the customer are valid and correctly configured.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to perform transactions for the specified customer and company code.
  
  
  
  Consult with SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD03 (Display Customer), FB03 (Display Document), and FBL5N (Customer Line Item Display) to investigate the issue further.
  SAP Notes: Search for SAP Notes related to error FZ306 in the SAP Support Portal for any specific patches or updates that may address the issue.
  Documentation: Review SAP documentation on customer master data and company code configuration for best practices and troubleshooting tips.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the FZ306 error message in SAP.