How To Fix FZ304 - Information re. vendor & / customer & / paying company code & ...


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FZ - Payment Transactions

  • Message number: 304

  • Message text: Information re. vendor & / customer & / paying company code & ...

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FZ304 - Information re. vendor & / customer & / paying company code & ... ?

    The SAP error message FZ304 typically indicates that there is an issue related to the vendor, customer, or paying company code in the context of financial transactions. This error can arise in various scenarios, such as during invoice processing, payment processing, or when trying to post transactions involving vendors or customers.

    Cause:

    The error message FZ304 can be triggered by several factors, including:

    1. Missing Master Data: The vendor or customer master data may not be properly set up or may be missing for the specified company code.
    2. Incorrect Company Code: The company code specified in the transaction may not be valid for the vendor or customer.
    3. Inconsistent Data: There may be inconsistencies in the data between the vendor/customer master records and the transaction being processed.
    4. Authorization Issues: The user may not have the necessary authorizations to access or modify the vendor/customer data.
    5. Inactive Vendor/Customer: The vendor or customer may be marked as inactive in the system.

    Solution:

    To resolve the FZ304 error, you can take the following steps:

    1. Check Master Data:

      • Verify that the vendor or customer master data exists for the specified company code.
      • Ensure that the master data is complete and correctly configured.
    2. Validate Company Code:

      • Confirm that the company code used in the transaction is correct and is associated with the vendor or customer.
    3. Review Transaction Data:

      • Check the transaction details for any discrepancies or missing information that could lead to the error.
    4. User Authorizations:

      • Ensure that the user has the necessary authorizations to access and process transactions related to the vendor or customer.
    5. Check Status:

      • Verify if the vendor or customer is active. If they are inactive, you may need to reactivate them or use a different vendor/customer.
    6. Consult Documentation:

      • Review SAP documentation or consult with your SAP support team for specific guidance related to your system configuration.

    Related Information:

    • Transaction Codes: You may use transaction codes like XK03 (Display Vendor), FD03 (Display Customer), or FS00 (Display G/L Account) to check the master data.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
    • Debugging: If the issue persists, consider debugging the transaction to identify the exact point of failure.

    If you continue to experience issues after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.

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