How To Fix FTR_GUI067 - SEPA mandate &1 not valid for payee &2, bank &3, and company code &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_GUI - TR Transaction Management

  • Message number: 067

  • Message text: SEPA mandate &1 not valid for payee &2, bank &3, and company code &4

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_GUI067 - SEPA mandate &1 not valid for payee &2, bank &3, and company code &4 ?

    The SAP error message FTR_GUI067 indicates that there is an issue with a SEPA mandate in the context of a payment transaction. This error typically arises when the SEPA mandate is not valid for the specified payee, bank, and company code. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause:

    1. Invalid Mandate: The SEPA mandate referenced in the transaction is either not created, expired, or not valid for the specified payee or bank account.
    2. Incorrect Configuration: The configuration settings for the SEPA mandate may not be correctly set up in the system.
    3. Data Mismatch: There may be a mismatch between the mandate details and the details of the payee or bank account in the system.
    4. Company Code Issues: The company code specified may not be associated with the mandate or may have restrictions.

    Solution:

    1. Check Mandate Status: Verify the status of the SEPA mandate in the system. Ensure that it is active and valid for the payee and bank account in question.

      • Navigate to the SEPA mandate management area in SAP and check the details of the mandate.
    2. Review Payee and Bank Details: Ensure that the payee and bank details match those associated with the SEPA mandate. This includes checking the IBAN, BIC, and other relevant information.

    3. Update Mandate Information: If the mandate is expired or incorrect, you may need to create a new mandate or update the existing one with the correct details.

      • Use transaction codes like FTR_CREATE or FTR_MANDATE to manage mandates.
    4. Check Company Code Configuration: Ensure that the company code is correctly configured to use the SEPA mandate. This includes checking the settings in the financial accounting module.

    5. Consult Documentation: Review SAP documentation or help resources for specific guidelines on managing SEPA mandates and troubleshooting related errors.

    Related Information:

    • SEPA Mandate Management: Familiarize yourself with the SEPA mandate management process in SAP, including how to create, modify, and delete mandates.

    • Transaction Codes: Common transaction codes related to SEPA mandates include:

      • FTR_CREATE: Create a new financial transaction.
      • FTR_MANDATE: Manage SEPA mandates.
      • F110: Automatic payment transactions, where you can also check payment run logs for errors.
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to SEPA mandates.

    • User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and manage SEPA mandates.

    By following these steps, you should be able to identify the root cause of the error and take appropriate action to resolve it. If the issue persists, consider reaching out to your SAP support team for further assistance.

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