How To Fix FTR_GUI068 - SEPA mandate &1 not found


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_GUI - TR Transaction Management

  • Message number: 068

  • Message text: SEPA mandate &1 not found

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_GUI068 - SEPA mandate &1 not found ?

    The SAP error message FTR_GUI068 indicates that a SEPA mandate with the specified identifier (represented by &1) could not be found in the system. This error typically occurs in the context of financial transactions involving SEPA (Single Euro Payments Area) mandates, which are used for direct debit transactions in the Eurozone.

    Cause:

    1. Missing Mandate: The most common cause is that the SEPA mandate has not been created or has been deleted from the system.
    2. Incorrect Mandate ID: The mandate ID being referenced may be incorrect or mistyped.
    3. Data Synchronization Issues: There may be issues with data synchronization if the mandate was recently created or modified.
    4. Authorization Issues: The user may not have the necessary permissions to access the mandate data.

    Solution:

    1. Verify Mandate ID: Check the mandate ID you are using to ensure it is correct. Look for any typos or formatting issues.
    2. Create or Retrieve Mandate: If the mandate does not exist, you may need to create a new SEPA mandate in the system. This can typically be done through the relevant transaction codes or applications in SAP.
    3. Check for Deletion: If the mandate was recently deleted, you may need to restore it or create a new one.
    4. Review Authorizations: Ensure that you have the necessary authorizations to access the mandate data. If not, contact your system administrator to grant the required permissions.
    5. Consult Documentation: Refer to SAP documentation or help resources for specific steps on how to create or manage SEPA mandates.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FSEPA for managing SEPA mandates.
    • SAP Notes: Check SAP Notes for any known issues or patches related to SEPA mandates and the specific error message.
    • SEPA Mandate Management: Understand the process of managing SEPA mandates within your organization, including how to create, modify, and delete mandates.
    • Testing: If you are in a testing environment, ensure that the data is consistent and that the necessary test mandates are created.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP Financials.

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