How To Fix FTR_GUI069 - SEPA mandate &1 is not active or validity from &2 until &3 does not match

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GUI - TR Transaction Management

• Message number: 069

• Message text: SEPA mandate &1 is not active or validity from &2 until &3 does not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GUI069 - SEPA mandate &1 is not active or validity from &2 until &3 does not match ?

  The SAP error message FTR_GUI069 indicates that there is an issue with a SEPA mandate in the system. Specifically, it means that the SEPA mandate referenced (identified by &1) is either not active or its validity period does not match the expected dates (from &2 to &3).
  Cause:
  
  Inactive Mandate: The SEPA mandate may not be active in the system. This can happen if the mandate has been deactivated or if it has not been properly set up.
  Validity Period Mismatch: The validity dates of the mandate do not align with the dates being used in the transaction. For example, the mandate might be valid from a date that is after the date of the transaction or might have expired.
  
  Solution:
  
  
  Check Mandate Status:
  
  Go to the SEPA mandate management in SAP (transaction code FTR_MANDATE or similar).
  Verify if the mandate is active. If it is inactive, you may need to activate it or create a new mandate.
  
  
  
  Verify Validity Dates:
  
  Check the validity period of the mandate. Ensure that the start date is before or on the date of the transaction and that the end date is after the date of the transaction.
  If the mandate has expired, you may need to extend its validity or create a new mandate.
  
  
  
  Update Mandate Information:
  
  If there are discrepancies in the mandate details, update the information accordingly. This may involve editing the mandate or creating a new one if necessary.
  
  
  
  Consult Documentation:
  
  Review any relevant documentation or guidelines provided by SAP regarding SEPA mandates to ensure compliance with the required setup.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP notes for further assistance.
  
  
  
  Related Information:
  
  SEPA Mandate: A SEPA mandate is a document that authorizes a creditor to collect payments from a debtor's bank account. It is essential for processing direct debits in the SEPA (Single Euro Payments Area) region.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR_MANDATE for managing mandates and FTR_CREATE for creating financial transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to SEPA mandates and the specific error message.
  
  By following these steps, you should be able to identify and resolve the issue related to the SEPA mandate error message FTR_GUI069.