How To Fix FTR_GENERAL621 - Counterconfirmation of correspondence object &1 can be reversed &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 621

• Message text: Counterconfirmation of correspondence object &1 can be reversed &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL621 - Counterconfirmation of correspondence object &1 can be reversed &2 ?

  The SAP error message FTR_GENERAL621 indicates that there is an issue with the counterconfirmation of a correspondence object in the Financial Transaction Management (FTM) module. This error typically arises when you attempt to reverse a counterconfirmation that is not allowed due to certain conditions not being met.
  Cause:
  The error message can occur due to several reasons:
  
  Invalid State of the Correspondence Object: The correspondence object may be in a state that does not allow for reversal. For example, it might already be fully processed or closed.
  Dependencies: There may be dependencies or linked transactions that prevent the reversal of the counterconfirmation.
  Authorization Issues: The user may not have the necessary authorizations to perform the reversal.
  Configuration Settings: Certain configuration settings in the system may restrict the reversal of counterconfirmations.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Check the Status: Verify the status of the correspondence object. Ensure that it is in a state that allows for reversal.
  Review Dependencies: Look for any linked transactions or dependencies that might be preventing the reversal. You may need to address these first.
  User Authorizations: Ensure that the user attempting the reversal has the necessary authorizations. If not, contact your system administrator to grant the required permissions.
  Consult Configuration: Review the configuration settings related to counterconfirmations in your SAP system. You may need to adjust these settings if they are too restrictive.
  Transaction Logs: Check transaction logs for any additional error messages or warnings that could provide more context on why the reversal is not allowed.
  SAP Notes: Search for relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP FTM, such as FTR_EDIT or FTR_DISPLAY, which can help you view and manage financial transactions.
  SAP Community: Engage with the SAP Community or forums where other users may have encountered similar issues and can provide insights or solutions.
  Documentation: Refer to the official SAP documentation for Financial Transaction Management for detailed information on managing correspondence objects and counterconfirmations.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.