How To Fix FTR_GENERAL623 - Financial Transaction & and CANC/AMND have different activities

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 623

• Message text: Financial Transaction & and CANC/AMND have different activities

What causes this issue?

The arrived CANC/AMND message and the corresponding financial
transaction &V1& have different activities.

System Response

The system cannot reverse the counterconfirmation of the outgoing CO and
the status of the financial transaction.

How to fix this error?

You have to reset the financial transaction manually to the activity of
the outgoing CO, using the function <LS>Edit Financial Transaction</>
<ZK> </>(transaction <AB>FTR_EDIT</>). Afterwards, you can use the
status function <LS>Reprocess Incoming Cancelation / Amendment </> in
the <LS>Correspondence Monitor</> (transaction <AB>FTR_COMONI</>).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL623 - Financial Transaction & and CANC/AMND have different activities ?

  The SAP error message FTR_GENERAL623 indicates that there is a mismatch between the activities of a financial transaction and its cancellation or amendment. This typically occurs in the context of financial instruments or transactions where the system expects certain activities to align but finds discrepancies.
  Cause:
  
  Inconsistent Transaction Types: The financial transaction (FTR) and its cancellation (CANC) or amendment (AMND) may have been created with different transaction types or activities that are not compatible.
  Incorrect Configuration: The configuration settings for financial transactions in the system may not be set up correctly, leading to mismatches in expected activities.
  Manual Errors: Users may have manually entered or modified transactions in a way that caused the activities to diverge.
  Data Integrity Issues: There may be underlying data integrity issues in the database that cause the system to misinterpret the relationships between transactions.
  
  Solution:
  
  Review Transaction Types: Check the transaction types of both the original financial transaction and the cancellation/amendment. Ensure they are compatible and aligned.
  Correct Configuration: If the issue stems from configuration, review the settings in the SAP system related to financial transactions. This may involve checking the customizing settings in the Financial Services (FS) module.
  Recreate Transactions: If the transactions are found to be incorrect, consider reversing or deleting the problematic transactions and recreating them with the correct parameters.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional guidance or patches that may address the issue.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this may resolve known issues related to transaction handling.
  Engage Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide insights specific to your system configuration or known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FTR_EDIT, FTR_CREATE, and FTR_DISPLAY to manage financial transactions effectively.
  SAP Notes: Search for SAP Notes related to FTR_GENERAL623 for any specific fixes or recommendations provided by SAP.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.