How To Fix FTR_GENERAL572 - Correspondence rejected by approver

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 572

• Message text: Correspondence rejected by approver

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL572 - Correspondence rejected by approver ?

  The SAP error message FTR_GENERAL572 indicates that a correspondence related to a financial transaction has been rejected by an approver. This error typically occurs in the context of financial transactions, such as those involving treasury management or financial instruments, where approvals are required for certain actions or communications.
  Cause:
  The rejection can occur due to several reasons, including but not limited to:
  
  Approval Workflow Issues: The approver may have specific criteria or guidelines that were not met by the correspondence.
  Missing Information: The correspondence may lack necessary details or documentation that the approver requires.
  Incorrect Status: The transaction or correspondence may be in a status that does not allow for approval.
  User Permissions: The approver may not have the necessary permissions to approve the correspondence.
  Business Rules: There may be business rules configured in the system that dictate when and how correspondence can be approved.
  
  Solution:
  To resolve the issue, consider the following steps:
  
  
  Review the Correspondence: Check the details of the correspondence that was rejected. Ensure that all required information is included and that it meets the approver's criteria.
  
  
  Check Approval Workflow: Review the approval workflow settings to ensure that they are correctly configured. Make sure that the approver has the necessary permissions and that the workflow is functioning as intended.
  
  
  Communicate with the Approver: If possible, reach out to the approver to understand the specific reasons for the rejection. This can provide insights into what needs to be corrected.
  
  
  Correct the Issues: Based on the feedback from the approver, make the necessary corrections to the correspondence or transaction.
  
  
  Resubmit for Approval: Once the issues have been addressed, resubmit the correspondence for approval.
  
  
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for any specific requirements related to the correspondence process.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to financial transactions and correspondence management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
  User Roles and Authorizations: Ensure that the user roles and authorizations are correctly set up for both the initiator and the approver in the workflow.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide further assistance.