How To Fix FTR_GENERAL560 - Acknowledgement received for unknown outgoing correspondence

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 560

• Message text: Acknowledgement received for unknown outgoing correspondence

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL560 - Acknowledgement received for unknown outgoing correspondence ?

  The SAP error message FTR_GENERAL560 ("Acknowledgement received for unknown outgoing correspondence") typically occurs in the context of the SAP Treasury and Risk Management module, particularly when dealing with outgoing correspondence related to financial transactions or instruments.
  
  Cause:
  This error message is generally triggered when the system receives an acknowledgment for a correspondence that it does not recognize or cannot match with any existing outgoing correspondence records. This can happen due to several reasons, including:
  
  Missing Correspondence Record: The outgoing correspondence may not have been created or may have been deleted.
  Incorrect Acknowledgment Reference: The acknowledgment received may reference an incorrect or non-existent correspondence ID.
  System 
  Configuration Issues: There may be issues with the configuration of the correspondence settings in the SAP system.
  Data Synchronization Issues: If the system is integrated with other systems, there may be synchronization issues leading to mismatched records.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Outgoing Correspondence:
  
  Verify if the outgoing