How To Fix FTR_GENERAL202 - Email has been generated and sent


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FTR_GENERAL - Common messages for Correspondence object

  • Message number: 202

  • Message text: Email has been generated and sent

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FTR_GENERAL202 - Email has been generated and sent ?

    The SAP error message FTR_GENERAL202 typically indicates that an email has been generated and sent, but it may also imply that there was an issue related to the processing of a financial transaction or document in the SAP system. This message is often associated with the Financial Transaction Management (FTM) module or similar functionalities within SAP.

    Cause:

    1. Email Configuration Issues: The SAP system may not be properly configured to send emails, which can lead to errors in email generation.
    2. Transaction Errors: There may be underlying issues with the financial transaction that triggered the email, such as missing data or incorrect configurations.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the action that generated the email.
    4. System Performance: If the system is under heavy load, it may cause delays or failures in processing the email generation.

    Solution:

    1. Check Email Configuration:

      • Ensure that the SMTP settings in the SAP system are correctly configured. This includes checking the email server settings and ensuring that the SAP system can connect to the email server.
      • Verify that the email addresses used in the transaction are valid and correctly formatted.
    2. Review Transaction Data:

      • Check the transaction or document that triggered the email for any missing or incorrect data. Ensure that all required fields are filled out correctly.
      • Look for any error messages or warnings in the transaction logs that may provide more context.
    3. Authorization Check:

      • Ensure that the user has the necessary authorizations to perform the action that generated the email. This may involve checking user roles and permissions in the SAP system.
    4. System Performance:

      • Monitor the system performance to ensure that it is not overloaded. If necessary, consider optimizing the system or scheduling heavy processes during off-peak hours.
    5. Check SAP Notes:

      • Look for any relevant SAP Notes or patches that may address known issues related to this error message. SAP frequently releases updates that can resolve bugs or improve functionality.
    6. Consult Documentation:

      • Review the SAP documentation related to the Financial Transaction Management module or the specific transaction you are working with for additional troubleshooting steps.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as SOST (to check the status of sent emails) or SLG1 (to view application logs).
    • SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
    • Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with detailed information about the error and the context in which it occurred.

    By following these steps, you should be able to identify the cause of the FTR_GENERAL202 error and implement a suitable solution.

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