How To Fix FTR_GENERAL201 - Fax has been generated and sent

SAP Error Message - Details

• Message type: E = Error

• Message class: FTR_GENERAL - Common messages for Correspondence object

• Message number: 201

• Message text: Fax has been generated and sent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FTR_GENERAL201 - Fax has been generated and sent ?

  The SAP error message FTR_GENERAL201 indicates that a fax has been generated and sent, but it may also imply that there was an issue with the fax transmission or that the system is unable to confirm the successful delivery of the fax. This message is typically associated with the Financial Transaction Management (FTM) module in SAP, particularly when dealing with financial documents that require faxing.
  Possible Causes:
  
  Fax Configuration Issues: The fax server or the configuration settings in SAP may not be set up correctly.
  Network Issues: There may be network connectivity problems preventing the fax from being sent successfully.
  Fax Server Down: The external fax server may be down or experiencing issues.
  Incorrect Fax Number: The fax number provided may be incorrect or not formatted properly.
  User Authorization: The user may not have the necessary permissions to send faxes from the SAP system.
  Document Format Issues: The document being sent may not be in a compatible format for fax transmission.
  
  Solutions:
  
  Check Configuration: Verify the fax configuration settings in SAP. Ensure that the fax server is correctly configured and that the necessary parameters are set.
  Test Network Connectivity: Ensure that there are no network issues that could be affecting the fax transmission. Test the connection to the fax server.
  Verify Fax Server Status: Check if the fax server is operational. If it is down, contact the IT department or the service provider to resolve the issue.
  Validate Fax Number: Double-check the fax number for accuracy and ensure it is in the correct format.
  Review User Permissions: Ensure that the user has the necessary authorizations to send faxes from SAP.
  Check Document Format: Make sure that the document being sent is in a format that is compatible with the fax system.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to fax functionality in your version of SAP.
  Logs and Traces: Review the application logs and traces for any additional error messages or warnings that could provide more context about the issue.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the FTR_GENERAL201 error message in SAP.