How To Fix FT365 - Reference dunning procedure has & dunning levels


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FT - FI Table Maintenance Error Messages

  • Message number: 365

  • Message text: Reference dunning procedure has & dunning levels

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FT365 - Reference dunning procedure has & dunning levels ?

    The SAP error message FT365, which states "Reference dunning procedure has & dunning levels," typically occurs in the context of dunning processes in SAP Financial Accounting (FI). This error indicates that there is a mismatch or an issue with the dunning procedure configuration, specifically related to the number of dunning levels defined for a reference dunning procedure.

    Cause:

    1. Configuration Issue: The dunning procedure referenced in the dunning run may not have the correct number of dunning levels defined. This can happen if the dunning procedure was modified or if there are inconsistencies in the configuration.
    2. Missing Dunning Levels: The dunning procedure may not have any dunning levels assigned, or the levels may not be properly configured.
    3. Reference Dunning Procedure: The dunning procedure being referenced may not be set up correctly in the system, leading to this error.

    Solution:

    1. Check Dunning Procedure Configuration:

      • Go to the transaction code OBD2 (Dunning Procedure) in SAP.
      • Verify the configuration of the dunning procedure that is causing the error. Ensure that it has the correct number of dunning levels defined.
      • If necessary, add or modify the dunning levels to ensure they are correctly set up.
    2. Review Dunning Levels:

      • In the same configuration area, check the dunning levels associated with the dunning procedure. Ensure that each level is properly defined with the necessary parameters (e.g., dunning text, dunning charges, etc.).
    3. Check for Inconsistencies:

      • If there have been recent changes to the dunning procedure or levels, ensure that all related configurations are consistent and correctly linked.
    4. Testing:

      • After making changes, perform a test dunning run to ensure that the error does not reoccur.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for detailed guidance on configuring dunning procedures and levels.

    Related Information:

    • Dunning Procedure: A dunning procedure in SAP is a set of rules that defines how overdue invoices are managed and communicated to customers. It includes the number of dunning levels, the timing of dunning notices, and the content of those notices.
    • Dunning Levels: Each dunning level represents a stage in the dunning process, typically escalating in severity. For example, the first level may be a gentle reminder, while the final level may involve more serious consequences.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) for executing dunning runs and OBD2 for configuring dunning procedures.

    If the issue persists after following these steps, it may be beneficial to consult with an SAP FI consultant or your organization's SAP support team for further assistance.

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