How To Fix FT363 - Either specify a dunning charge in percent or a fixed charge


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FT - FI Table Maintenance Error Messages

  • Message number: 363

  • Message text: Either specify a dunning charge in percent or a fixed charge

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FT363 - Either specify a dunning charge in percent or a fixed charge ?

    The SAP error message FT363 indicates that there is an issue with the dunning charge configuration in the dunning program. Specifically, it means that the system requires you to specify either a dunning charge as a percentage or a fixed charge, but neither has been provided.

    Cause:

    This error typically occurs when:

    1. The dunning procedure is set up without defining the dunning charges.
    2. The dunning charge fields are left blank in the configuration.
    3. The dunning procedure is being executed without the necessary parameters for dunning charges.

    Solution:

    To resolve this error, you need to ensure that the dunning charges are properly configured in the dunning procedure. Here are the steps to do this:

    1. Access the Dunning Procedure Configuration:

      • Go to the SAP Easy Access screen.
      • Navigate to the following path: Financial Accounting (FI) -> Accounts Receivable -> Dunning -> Dunning Procedure -> Define Dunning Procedure.
    2. Select the Dunning Procedure:

      • Find and select the dunning procedure that is causing the error.
    3. Define Dunning Charges:

      • In the dunning procedure settings, look for the section where you can specify dunning charges.
      • You will need to enter either:
        • A fixed charge amount (e.g., a specific monetary value).
        • A percentage charge (e.g., a percentage of the outstanding amount).
      • Ensure that at least one of these fields is filled out.
    4. Save Changes:

      • After entering the necessary information, save your changes.
    5. Re-run the Dunning Program:

      • After making the changes, try running the dunning program again to see if the error is resolved.

    Related Information:

    • Dunning Procedure: This is a set of rules that defines how overdue invoices are handled, including how charges are applied.
    • Dunning Charges: These are fees that can be applied to overdue accounts to encourage timely payment.
    • Transaction Codes: You may use transaction codes like OBD2 to access dunning procedure settings directly.

    If the issue persists after following these steps, it may be beneficial to check for any additional configuration settings or consult with your SAP support team for further assistance.

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