How To Fix FT364 - Dunning level entered is too high (larger than highest dunning level)

SAP Error Message - Details

• Message type: E = Error

• Message class: FT - FI Table Maintenance Error Messages

• Message number: 364

• Message text: Dunning level entered is too high (larger than highest dunning level)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FT364 - Dunning level entered is too high (larger than highest dunning level) ?

  The SAP error message FT364 indicates that the dunning level you are trying to enter is higher than the highest dunning level defined in the system for the specific customer or vendor. Dunning is the process of communicating with customers to ensure the collection of accounts receivable.
  Cause:
  
  Incorrect Dunning Level: The dunning level you are trying to set is not defined in the dunning procedure for the customer or vendor.
  Configuration Issue: The dunning procedure may not be properly configured, or the highest dunning level may not be set correctly.
  Data Entry Error: There may have been a mistake in data entry, such as entering a dunning level that exceeds the maximum allowed.
  
  Solution:
  
  
  Check Dunning Levels:
  
  Go to the dunning procedure configuration in SAP (Transaction code: OVA8).
  Verify the dunning levels defined for the specific dunning procedure assigned to the customer or vendor.
  Ensure that the dunning level you are trying to enter is within the defined range.
  
  
  
  Adjust Dunning Level:
  
  If you need to use a higher dunning level, you may need to adjust the configuration to include that level.
  You can add additional dunning levels in the dunning procedure if necessary.
  
  
  
  Review Customer/Vendor Master Data:
  
  Check the customer or vendor master data to ensure that the correct dunning procedure is assigned.
  You can do this using transaction codes like XD02 (for customers) or XK02 (for vendors).
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to dunning procedures for more detailed guidance on configuration.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Dunning Procedure: A set of rules that define how dunning is handled for customers or vendors, including the number of dunning levels and the actions taken at each level.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) for executing the dunning run and FBL1N/FBL5N for displaying vendor/customer line items.
  SAP Notes: Check SAP Notes for any updates or patches that may address issues related to dunning levels.
  
  By following these steps, you should be able to identify the cause of the FT364 error and implement the necessary changes to resolve it.