How To Fix FSH_MSG_CL_SEASONS170 - Customer &1 not valid for sales org. &2, distr. channel &3, cust. grp. &4

SAP Error Message - Details

• Message type: E = Error

• Message class: FSH_MSG_CL_SEASONS - Season Maintenance Messages Class

• Message number: 170

• Message text: Customer &1 not valid for sales org. &2, distr. channel &3, cust. grp. &4

What causes this issue?

Customer does not match to the respective sales organization,
distribution channel and customer group.

System Response

System does not allow this combination, because it is not defined in
master data.

How to fix this error?

Choose another customer group or define the current data record in
customer master data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FSH_MSG_CL_SEASONS170 - Customer &1 not valid for sales org. &2, distr. channel &3, cust. grp. &4 ?

  The SAP error message FSH_MSG_CL_SEASONS170 indicates that there is an issue with the customer data in relation to the sales organization, distribution channel, and customer group specified in the transaction. This error typically arises in the context of the SAP Fashion Management (FSH) module, which is used for managing seasonal products and collections.
  Cause:
  The error message is triggered when the system cannot find a valid customer record for the specified combination of:
  
  Customer (&1)
  Sales Organization (&2)
  Distribution Channel (&3)
  Customer Group (&4)
  
  This can happen due to several reasons:
  
  The customer does not exist in the specified sales organization and distribution channel.
  The customer is not assigned to the specified customer group.
  There may be a configuration issue in the master data setup.
  The customer master data may not be properly maintained or may be incomplete.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master data transaction (e.g., XD03 for display).
  Verify that the customer exists and is correctly set up for the specified sales organization and distribution channel.
  Ensure that the customer is assigned to the correct customer group.
  
  
  
  Review Sales Organization and Distribution Channel:
  
  Confirm that the sales organization and distribution channel are correctly configured in the system.
  Check if the customer is active in the specified sales organization and distribution channel.
  
  
  
  Maintain Customer Data:
  
  If the customer is not set up correctly, you may need to create or update the customer master data using transaction XD01 (create) or XD02 (change).
  Ensure that all relevant fields are filled out correctly, including the sales area data.
  
  
  
  Check Configuration:
  
  If you have access, review the configuration settings in the SAP system to ensure that the customer groups, sales organizations, and distribution channels are properly defined and linked.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on customer master data and the specific error message.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD01, XD02, XD03 for customer master data maintenance.
  OVX5 for checking customer groups.
  
  
  SAP Notes: Look for any relevant SAP Notes that may address known issues or provide additional guidance related to this error message.
  User Roles: Ensure that you have the necessary permissions to view and edit customer master data.
  
  By following these steps, you should be able to identify and resolve the issue causing the error message FSH_MSG_CL_SEASONS170.